Pastoral Care Management Services

NPI # 1760628036   UBI # 602905492   EIN # 26-4505393 
Pierce County, Tacoma ,Washington

“Pastoral Care Management Services is a registered nonprofit corporation who is faith-based pastoral care management training and service provider of  pastoral care with a trauma informed and  recovery focused approach in service delivery for trauma survivors and mental health consumers including providing education, training, consultation, credentialing and oversight to clergy who provide pastoral care services”

Today's Date is

Welcome to Pastoral Care Management Services

‘Pastoral Care Management Services is a faith-based pastoral care management training and service provider of pastoral care  for the trauma informed and culturally aware recovery of trauma survivors, mental health consumers, families, youth and children survivors of trauma and serious emotional disturbance, military veterans and their families.  We also provide specialized instruction, training, consultation, and oversight to clergy.   Our care management program offers comprehensive  recovery focused programs for child and adult individuals  with a trauma informed care approach in service delivery structured to meet individual, family and child unique needs.

As a registered nonprofit organization governed by a theocratic board of director's, including a board majority of trauma survivors, consumers, and parents who care for special needs children, who also have received  education in trauma informed care practice, comprised of ordained clergy from faith based organizations, and managed by several ordained management staff including a Bishop and the General Overseer, and an  executive director who also serves as the ministry Pastor.

Pastoral Care Management Services  understands Trauma to be almost a given experience for all humankind, including those with a faith-based belief system.  Trauma, violence, disasters, and major life events can have significant impact on the mental health of anybody whether an adult or child  the  impact of major life  events can range from minor to major in terms of causing individual or family distress.

 Today, Clergy and those who provide pastoral care are faced with adult individuals, children and families with many cultural histories, affected by mental health conditions, and traumatic experiences.  It is clear that our role  as Clergy and Community Leaders goes beyond the pulpit with interacting with  the public. We recognize  that Clergy who provide  pastoral care are generally vulnerable to a number of  risk  that could result in a number of liabilities, but the need to adequately support trauma survivors and those who have mental health conditions within the faith-based community  has become of fundamental necessity. Similarly, the need to provide effective and comprehensive training to those clergy who provide pastoral care to the public including training in  sexual harassment, privacy of information,  clergy misconduct and mandatory reporting requirements is also of fundamental necessity.

At Pastoral Care Management Services we use our knowledge base comprised of certified mental health recovery, pastorol care, and faith-based practices to provide  trauma informed recovery programs for  trauma survivors, mental health consumers, families, youth and children survivors of trauma, serious emotional disturbance, military veterans and their families. 

We offer  a comprehensive  care management model, and recovery focused program structured to meet unique individual adult, child and family needs. At  Pastoral Care Management Services we partner with clients where clients exercise their voice and choice in collaboration for their pastoral care needs. We then develope a comprehensive individualized service program or recommendations based on these collaborated choices.


Mission Statement:

Our mission is to provide clergy training, consultation and oversight, and provide  community based programs that meet the unique needs for  culturally diverse populations.

Pastoral Care Management Services is a service provider, providing a service that has it's  roots in a  faith-based concept and holistic approach that is supported by the trauma informed care approach in the practice of caring for the welfare of others as a standard of care that most if not all ministries and providers should meet.
 
Clergy have a long history of providing pastoral care in faith-based communities, hospitals, auspices and church organizations as well as to the local wider communities.  Pastoral Care is integral to ministry in all faiths or faith-based ministry organizations.
Our model of  'pastoral care'  takes a person-centered,  trauma informed, recovery focused  and outcomes based approach.


Pastoral Care is also a Holistic Recovery.   Holistic Recovery encompasses an individual’s whole life, including mind, body, spirit, and community.   Holistic recovery is an integral part to an individual’s personal recovery process. Recovery embraces all aspects of life, including housing, employment, education, mental health and health-care treatment and services, complementary and naturalistic services, addictions treatment, spirituality, creativity, social networks, community participation, and family supports as determined by the person.

This pastoral care concept while having its roots in the bible, holistic recovery  is a nationally recognized component to individual recovery as cited in the National Consensus Statement on Mental Health Recovery.

Family, Youth and Children’s Services Division
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The existence of the Family, Youth and Children's Services division  is to provide trauma informed, and recovery focused community based programs that support the care needs unique to families, youth and children trauma survivors and mental health consumers, including military veterans and their families.
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The goal of Family, Youth and Children’s Services is to provide child specific instruction and training in mental health recovery,  wellness recovery action planning, and  specially designed programs structured to meet unique needs and that provide support, and training to families,  care providers, and to provide comprehensive care management.
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Individual child services are listed below:   
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Pastoral Counseling -
Crisis Intervention and Planning
Screening, Assessment, Evaluation & Referral
Collaborative Service Planning
Family Systems Navigation
Skills Building
Resource Referral – emergency and transitional housing, health, homeless needs, food, education, employment resources connection
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Family, Youth and Children's Service Programs 
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Family Youth and Children's Services service programs may be short or long term and may involve one on one and group interaction  and are services provided to an individual recipient or group of recipients that are charitable or fee-based services as determined by the individuals ability to pay. Individuals will be provided services regardless of their inability to pay.
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Service Programs are listed below:
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 Pastoral Care Management.  – for family youth and children
          includes  ongoing  care and treatment  :
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TBVP–    Teen   Batterer Violence Prevention Program
 TSAP -   Teen Substance Abuse Program
 FEC –     Family Empowerment and Connecting
 YAR –    Youth at Risk
 QIM –    Quality Improvement Monitoring
 TTC -      Teen Trauma and Crisis Management
 SBI –      Individual and Group Skills Building Inventories
 YPE -      Young Parent Education
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VCIS – Child - Victim Crisis Intervention and Support.
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Trained  VCIS  counselors  have been educated in trauma, and trauma informed care, crisis intervention and support, and have prior training and experience working with children and adolescent trauma survivors and mental health consumers who provide certified emotional, social  and advocacy support for  child victims of, or witnesses to, a violent crime or trauma experience. This includes but is not limited to assistance with coping with daily life events and distress caused by trauma.  Services provided include:
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Partner with survivor  and family to build a connection or bond for genuine trust, rapport.
Providing information about individual victim rights and available options.
As needed will assist  with advocacy support with  other agencies; attending with client at meetings, hearings and appearances, assist in the filing of desired documents, including stalking, harassment and domestic violence no contact orders.
Collaborate with local  organizations,  agencies, as needed to facilitate client needs.
Connect victims and witnesses with community resources to meet short and long term needs.
Coordinate intervention, and follow-up.
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Mental Health Recovery Training for Parents
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We provide Mental Health Recovery education and training, using the certified Mental Health Recovery and WRAP- Wellness Recovery Action Plan curriculum,  to educate participants in mental health recovery concepts, while assisting any person who wants to develop a Crisis Plan or {WRAP} Wellness Recovery Action Plan.  We also include Co-occurring substance use and mental health disorders.
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Goals The goals of Mental Health Recovery and Wrap are to teach participants recovery, self-management skills and strategies for dealing with mental health difficulties that allow them to:
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• Promote higher levels of wellness, stability and quality of life.
• decrease the need for costly, invasive therapies
• decrease the incidence of serious mental health difficulties
• decrease traumatic life events caused by severe mental health difficulties
• increase understanding of these mental health difficulties and decrease stigma
• raise participants' level of hope and encourages their actively working toward wellness
• increase participants' sense of personal responsibility and empowerment.
 
Objectives
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The following topics are covered using a workshop style, including presentations, demonstrations, interactive discussion and related activities:• Hope, personal responsibility, self-advocacy, education, support.
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• Accessing good health care and managing medications
• Self-monitoring using WRAP: A Wellness Recovery Action Plan (an individualized system for monitoring and responding to symptoms to achieve the highest possible levels of wellness)
• Wellness tools include finding and keeping a strong support system, peer counseling, focusing, relaxation exercises, diet, light, exercise, sleep, journaling, music, etc. WRAP assist consumers to:• deal with the effects of trauma.
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• suicide prevention
• build self-esteem
• change negative thought patterns to positive
• building a lifestyle that promotes wellness
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VETAA - Veterans Action Assistance. For military veterans and their families.
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VETAA is designed to help connect veterans, and their families to local resources that will help them meet short, and long term needs.  This includes, collaborating with local organizations and agencies that provide information that will assist in the connecting and navigation of systems.  When resources are available, we connect veterans and their families with
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Renewed Minds Program - for Youth and Adolescent Literacy.
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The purpose of this program is to teach Child and Adolescent reading and numeracy skills to participants, teach problem solving skills through the acquisition of coping skills and to mentor participants as they educate themselves. 
 
This program is instructed by trained educators and will focus on the following instruction:
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                   • Child and Adolescent Education  -
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PCM - Pastoral Care Management
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We offer ‘Care Management’ for child and adolescent individuals needing to be seen on a regular and continuing basis for ongoing recovery care needs to include quality improvement monitoring,  counseling, and case management-like services to include the below listed services or service programs:
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Teen Batterer and Violence Prevention, TBVP

The Teen Batterer and Violence Prevention program  offers a 6, 12 and 24 week program that uses a direct approach in confronting Batterer and Violence by the participant, requiring that participants be held accountable for their behavior, discuss the behavior in individual and group sessions, develop and practice skills that produce clear and specific outcomes to stop the behavior.

The Teen Batterer and Violence Prevention program uses curriculum designed and developed by Substance Abuse and Mental Health Administration and uses a participant workbook. The workbook is designed to be used by participants in a group treatment with curriculum specific for substance abuse and with mental health needs. It provides individuals participating in a 12-week treatment with a summary of core concepts, worksheets to complete homework assignments, and space to take notes for each of the sessions. Trained staff facilitates this program.
 
This program will help participants develop the skills that are conducive to successfully manage anger and their urge to batter or commit violence. We emphasize that our program model requires that participants be held accountable for their abusive behaviors, and confront their tendencies to batter or commit violence, and must actively participate in programming and develop skills to stop the behavior. Participants must accept accountability and must meet and cooperate with program expectations.

SAP - Substance Abuse Program

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The Substance Abuse Program and Individual Substance Abuse classes are 12 and 24 week programs designed to provide regular classes for adolescent individuals who need to participate in support group therapy, designed and operated by using the organization standard curriculum, for AA, and NA, and offers a period for participants to discuss individual concerns and stories.  These include participation in individual workshops and exercises usually of one (1) hour duration designed to introduce, practice and review Substance Abuse concepts, for the education, awareness, abstinence, and harm reduction of participants. Participants are required to accept accountability and confront their consumption of alcohol and drug abuse.
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'FEC’   Family Empowerment and Connecting
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'FEC' is Pastoral Care Management Services method designed to provide individual and family intervention and treatment, structured to encourage family communication and family mediation following a conflict, or absence.
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FEC is structured for a Certified Pastoral Care Management Specialist to partner with the individual and their family to help the Individual and Family explore paths to re-connect with each other, Individual to individual, individual to family, and family to individual, PCMS partners with the family unit to facilitate family mediation. Emphasis is placed on the roles and needs of the individual, and the persons involved in the individuals immediate family circle, the accountability of those roles, and how those roles interact and how interaction can be improved. We facilitate communication and observe interaction, coach, observe interaction, plan and follow up on plan. With this model, FEC can be effective even for parent to child, child to parent, and parent-to-parent communication building. Both methods are dependant upon the cooperation of the individual roles.
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Program Goals and Objectives
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The goals and objectives for FEC are to:
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     Build and mediate effective family communication.
     Model, Discuss, and practice skills for building positive relationship patterns.
     Building individual and family accountability;
     Advocacy, as needed, Systems Navigation, Resource Referral, and Quality Improvement Monitoring as needed.
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FEC is a process generally conducted through contact with the individual. Receiving services as part of the individual or family service plan. FEC requires the participation, cooperation and willingness of the individual client and family members, respectively.
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Outcomes
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Regular participation in FEC will help the individual achieve the following:
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1) Build and mediate effective family communication
a. Encourage open and honest discussion among family members
b. encourage family interaction and activities
c.  Increase knowledge and awareness of individual needs, and respecting those needs.
d. Develop individual and family accountability
e. decrease in incidence of family conflict
f. creates sustainable life practices for healthy family communication.
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2) Model, discuss and explore positive relationship patterns
a. increase effective parenting skill
b. create sustainable life practices for effective relationships.
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3) Advocacy, Systems Navigation, and Resource Referral
a. Advocating for family and family needs
b. Provide information, and assistance with systems process for meeting needs
c. Helping clients with linking and connecting to local resources to meet mental health needs.
d. Helping clients increase knowledge of systems and system resources to be able to independently advocate for personal needs.
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4) Quality Improvement Monitoring
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 A Certified Pastoral Care Management Specialist conducts FEC.  FEC is generally conducted at the residence of the individual or approved family member’s residence and each session is usually conducted over one (1) to two (2) hours in duration, or as needed.
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YAR – Youth at Risk

YAR is a program that uses  the program as an intervention designed to divert adolescent youth from delinquent behavior. We assess, create a collaborative  service plan, and engage the adolescent by participation in YAR programming designed and structured to meet the unique needs of each individual.  We tailor programming to meet those needs. We address adolescent problems as home, and social misconduct, substance abuse, teen violence, truancy, and other adolescent behavior problems.

Teen Trauma and Crisis Management, TTCM

Objectives:  Provide education to teens about Trauma and Mental Health recovery, Provide support in times of crisis, Teach teen coping skills, and Connect with community resources to meet short and long term needs

Summary
Teen Trauma and Crisis Management is a youth program designed to provide support to teen individuals and their families, and education to teen trauma survivors, and mental health consumers dealing with a trauma experience.  Authorized staff, certified pastoral care management specialist work within the Family, Youth and Children’s Services Division and have been trained, with professional certification as care providers to work with children, youth and families.

Young Parent Education, YPE

Teens parents are faced with so many challenges at once. It is of great importance to provide support to young parents, or soon to be parents in preparation for these challenges. YPE Provides parenting education to teen parents about good parenting practices, rights and responsibilities of parenting, child support, child abuse and neglect, and where to seek help.

We provide workshops, seminars, and one on one education and training.  Program staff are adult parents who have been young parents who successfully raised a child from a young age or  who have received specialized training as a care provider working with young parents.
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Charitable Based Services
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Charitable based services are Individual and Service Programs provided to individual recipients or a group of individual recipients for no fee or cost.  Charitable services will be available to any person in need of services who can not otherwise pay for services.
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Fee-Based Services
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Fee Based Services are Individual Services and Service Programs provided to individuals, families, and groups for a fee, or reduced fee.  Fee-based services are available to any person in need of services.
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 Adult Mental Health and Consumer Services Division
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Description of Individual Services
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 Pastoral Counseling -
Crisis Intervention and Planning
Screening, Assessment, Evaluation & Referral
Collaborative Service Planning
Family Systems Navigation
Skills Building
Resource Referral – emergency and transitional housing, health, homeless needs, food, education, employment resources connection
.

VCIS - Victim Crisis Intervention and Support.
Mental Health Recovery Training
VETAA - Veterans Action Assistance.
Community Health Awareness and Education.
Renewed Minds Program - for Adult Literacy.
Pastoral Care Management. 
       includes  ongoing  care and treatment  :

             AUA  –  Alcohol and Urinalysis Monitoring
             AMP  –  Anger Management Program
             BDVP -  Batterer and Domestic Violence Program
             SAP -     Substance Abuse Program
             FEC –    Family Empowerment and Connecting
             THP -     Transitional Housing Program
             ORR –   Offender Recovery and Rehabilitation
             SOAC – Sex Offenders After Care program
             STAC –  Sexual Trauma After Care program
             PSS -      Peer Support Services
             QIM –   Quality Improvement Monitoring
             SBI –     Individual and Group Skills Building
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PC - Pastoral Counseling
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Pastoral Counseling, including faith-based specific counseling and treatment offers a trauma informed approach, and is faith-based counseling provided by a Pastor or Certified Pastoral Care Management Specialist, provided to any person who specifically request pastoral counseling including faith based [spiritual or religious] guidance or counseling. Such counseling may include spiritual or religious guidance, counseling, mental health, substance abuse, and support counseling and referral based on biblical principles, social awareness education, and training.  We do not charge a fee for Pastoral Counseling services.

CIP - Crisis Intervention and Planning program 

 The CIP program is designed for a  crisis counselor informed in trauma, trauma informed care, and crisis training , to intervene and address individual and family crisis, including recognizing and responding to individuals experiencing a mental health problem or crisis, and planning collaborative strategies to decrease additional current  or future crisis situations through the development of short and long term recovery strategies.
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Needs, Risk and History Assessment and Service Planning
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Pastoral Care Management Specialist administer  screening, and a battery of assessments. These specialist are ordained clergy whose training includes, specialized education and training in analyzing behavior, recognizing and responding to mental health crisis, advocating for trauma victims and survivors, working with  offenders, assessing individual, home and community risk, administering a battery of assessments that analyze behavior while  screening and assessing  Trauma histories, Alcohol and Drug consumption, Batterer and Domestic Violence, Sexual Behavior Analysis, Survivor/Victim Abuse and Neglect.

All assessments are administered by a trained and certified pastoral care management specialist, who can provide key information relative to gaining in-depth insight and understanding of issues regarding the person under-going assessment, all assessments generally progress into the development of a personalized service plan or recommendations for recovery specifically designed for that individual or family unit.

An Individual Assessment also known as the Service Planning Assessment, is a screening interview designed to collect personal and detailed information in specific target categories detect and identify indications of risk, examine those risk indicators, and assess risk using a Risk Rating Scale. The assessment is conducted in the form of a private and confidential interview with the individual, and may include written input from the individual, family, school, employer or other agency.
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The assessment may be completed in one interview or may be completed over two or more interviews until adequate information is obtained to complete the assessment. Interviews may take up to 2 to 4 consecutive hours and may be conducted at any location. Upon completion, information identified in the assessment is used to assist people in need of services in the development of a service plan or recommendations designed to provide care, treatment and recovery.
 
Individual or Family Service Plan
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Following the assessment, the certified Pastoral Care Management Specialist works directly with the person to receive services to develop recommendations or a comprehensive individual or family service plan for management of care, treatment and recovery based on the outcomes of the screening assessment. The service plan or recommendations targets low to high-risk problem behavior that is causing or has caused, distress, or may cause distress, life disruption or functional impairment. Our goal is for the improvement of the quality of life, decreasing indicated risk behavior, and creating sustainable short and long-term goals in the specified target categories.
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Evaluation Treatment and Professional Referrals
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We may contract with credentialed professionals to provide professional services that we offer and if necessary, we refer person’s in need of services and consumers for Evaluation and Treatment when it is determined that the client consumer requires an evaluation and treatment we cannot provide.
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Systems Navigation and Designated Advocate
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Certified Pastoral Care Management Specialist' fulfill a critical role for people in need of services and consumers in traveling with and assisting the client and consumers to navigate, system processes to assist the client or consumer in becoming aware, acquire knowledge and skill to be able to self advocate for their own needs, and advocate on their behalf as needed. A Certified Pastoral Care Management Specialist has training to be a designated advocate, including but not limited to, Child Advocate, Sexual Trauma Advocate, and Domestic Violence Advocate for any person in need of services in personal life matters as directed by the individual client receiving services.
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SBI - Skills Building Inventories
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 ‘SBI’ Skills Building Inventories are trauma informed oral and/or written workshops or exercises that help to identify individual Strengths, Weakness and Needs and help to increase individual awareness, and develop healthy recovery skills, encourage self-empowerment, increase accountability. Inventories are tailored to the individual person, and individual receptiveness and may include character workshops and exercises whose focus includes, Accountability, Respect, Honesty, Trustworthiness, Fairness, Integrity, Courage, Citizenship, Conflict Resolution, Substance Use, Anger Management, Sexual Addiction Management, Finance Management, Social Interaction and Responsibility. These workshops may include Respect: for authority, others and property of others, Responsibility, Honesty, Self Control, Self Management, and independent Living Skills.  SBI's are also scripted based on specific needs of each client.
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Resource Referrals
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PCMS will assist person’s in need of services to identify and locate community resources to help people in need of services or consumers meet their housing, employment, education, mental health and health-care needs.
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Description of Program Services
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VCIS   -  Victim Crisis  Intervention Support program
 
Trained  VCIS  counselors  have been educated in trauma, and trauma informed care, crisis intervention and support, provide certified emotional, social  and advocacy support for  victims of, or witnesses to, a violent crime or trauma experience. This includes but is not limited to assistance with coping with daily life events and distress caused by trauma.  Services provided include:
.
Partner with survivor to build a connection or bond for genuine trust, rapport.
Providing information about individual victim rights and available options.
As needed will assist  with advocacy support with  other agencies; attending with client at meetings, hearings and appearances, assist in the filing of desired documents, including stalking, harassment and domestic violence no contact orders.
Collaborate with local  organizations,  agencies, as needed to facilitate client needs.
Connect victims and witnesses with community resources to meet short and long term needs.
Coordinate intervention, and follow-up.
.
MHRT – Mental Health Recovery Training
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We provide Mental Health Recovery education and training, using the certified Mental Health Recovery and WRAP- Wellness Recovery Action Plan curriculum, while assisting any person who wants to develop a Crisis Plan or {WRAP} Wellness Recovery Action Plan.  We also include Co-occurring substance use and mental health disorders.
Goals The goals of Mental Health Recovery and Wrap are to teach participants recovery, self-management skills and strategies for dealing with mental health difficulties that allow them to:
.
• Promote higher levels of wellness, stability and quality of life.
• decrease the need for costly, invasive therapies
• decrease the incidence of serious mental health difficulties
• decrease traumatic life events caused by severe mental health difficulties
• increase understanding of these mental health difficulties and decrease stigma
• raise participants' level of hope and encourages their actively working toward wellness
• increase participants' sense of personal responsibility and empowerment.
 
Objectives
.
The following topics are covered using a workshop style, including presentations, demonstrations, interactive discussion and related activities:• Hope, personal responsibility, self-advocacy, education, support.
.
• Accessing good health care and managing medications
• Self-monitoring using WRAP: A Wellness Recovery Action Plan (an individualized system for monitoring and responding to symptoms to achieve the highest possible levels of wellness)
• Wellness tools include finding and keeping a strong support system, peer counseling, focusing, relaxation exercises, diet, light, exercise, sleep, journaling, music, etc. WRAP assist consumers to:• deal with the effects of trauma.
• suicide prevention
• build self-esteem
• change negative thought patterns to positive
• building a lifestyle that promotes wellness
.
VETAA   - Veterans Action Assistance
.
VETAA is designed to help connect veterans, and their families to local resources that will help them meet short, and long term needs.  This includes, collaborating with local organizations and agencies that provide information that will assist in the connecting and navigation of systems.  When resources are available, we connect veterans and their families with veteran specific counseling, housing, clothing and food assistance options.
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CHAE - Community Health Awareness and Education  program
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CHAE  is a program to provide  awareness and health education to the public on issues of public health and safety concerns.  We promote awareness and education the following: 
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•  Trauma, and Trauma Informed Care
• US Against Atherosclerosis Awareness
• Domestic Violence, Abusive Relationships, and Violence in Teen Relationships
• Mental Health Recovery
• Mental Health Anti Stigma
• Recognizing and Responding to Mental Health Crisis
• Suicide Prevention
• Homelessness
• Adolescent Substance Abuse
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RMP - Renewed Minds Program    for Adult Literacy
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 The purpose of this program is to teach reading and numeracy skills to participants, teach problem solving skills through the acquisition of coping skills and to mentor participants as they educate themselves. 
 
This program is instructed by trained educators and will focus on the following instruction:
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                   • Adult Basic Education  - ABE classes
                   • General Equivalent Diploma - GED classes and Pre- GED.
 
The scope of this program is for any adult person living in the community whose literacy skills are below standard; and includes offenders re-entering the community whose literacy level is below standard.
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PCM - Pastoral Care Management
.
We offer ‘Care Management’ for individuals needing to be seen on a regular and continuing basis for ongoing recovery care needs to include quality improvement monitoring,  counseling, and case management-like services to include the below listed services or service programs:
.
AUA - Alcohol and Urine Analysis monitoring
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We accept people in need of services required to submit to mandatory Alcohol or Urine Analysis monitoring. A certified field representative may conduct Field test. Field test results are immediate, and an agency notification is made to the referral source regarding those results. Substance abuse field monitoring are spot field checks with immediate results.
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AMP - Anger Management Program
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The Anger Management program is a 12 to 24 week program that uses a direct approach in confronting Batterer and Domestic Violence by the offender, requiring that participants be held accountable for their behavior, discuss the behavior in individual and group sessions, develop and practice skills that produce clear and specific outcomes to stop the behavior.

The Anger Management program uses curriculum designed and developed by Substance Abuse and Mental Health Administration and uses a participant workbook. The workbook is designed to be used by participants in a group treatment with curriculum specific for substance abuse and with mental health needs. It provides individuals participating in a 12-week treatment with a summary of core concepts, worksheets to complete homework assignments, and space to take notes for each of the sessions. Trained staff facilitates this program.
 
This program will help participants develop the skills that are conducive to successfully manage anger. We emphasize that our program model requires that participants be held accountable for their abusive behaviors, and confront their tendencies to batter or commit domestic violence, and must actively participate in programming and develop skills to stop the behavior. Participants must accept accountability and must meet and cooperate with program expectations.
.
IAM - Individual Anger Management Classes
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Individual Anger Management Classes are individual classes usually of one (1) hour duration designed to introduce, practice and review anger management concepts, for managing anger for general and topic specific areas.
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Batterer and Domestic Violence Staff Training for the Batterer and Domestic Violence program.

The Batterer and Domestic Violence program has a three fold purpose.
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1.      To provide approved training for staff, clergy and the community.
2.     For the Batterer and an individual who is determined to be at risk of battering to be confronted and be held accountable for their behavior, discuss the behavior in individual and group sessions, develop and practice skills that produce clear and specific outcomes to stop the behavior.
3.      To work with and advocate for victims, survivors and their families who have been affected by trauma.
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Objectives of workshops.
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Define what Domestic Violence is
Forms of Domestic Violence
History
Victimization
Types
Theories
Cycles
Gender Differences
Managing interaction with offenders
Workplace violence awareness, and training
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Abusive Relationships Workshop
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The Abusive Relationships workshop is designed bring awareness to abusive relationships, and educate those in abusive relationships, where and how to get help, and build a support group to support others.
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Objective of Workshop
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a. Understanding Abusive Relationships
b. Learn the Warning Signs of Abusive Relationships
c. The differences in Healthy vs. Abusive Relationships
d. What are the Effects of Abusive Relationships
e. Putting the Anger and Raging in context.
f. Personality Traits in Abusive Relationships
g. Support group creation and facilitation

SAP - Substance Abuse Program
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The Substance Abuse Program and Individual Substance Abuse classes are 12 to 24 week programs designed to provide regular classes for individuals who need to participate in support group therapy, designed and operated by using the organization standard curriculum, for AA, and NA, and offers a period for participants to discuss individual concerns and stories.  These include participation in individual workshops and exercises usually of one (1) hour duration designed to introduce, practice and review Substance Abuse concepts, for the education, awareness, abstinence, and harm reduction of participants. Participants are required to accept accountability and confront their consumption of alcohol and drug abuse.
.
'FEC’   Family Empowerment and Connecting
.
'FEC' is Pastoral Care Management Services method designed to provide individual and family intervention and treatment, structured to encourage family communication and family mediation following a conflict, or absence.
.
FEC is structured for a Certified Pastoral Care Management Specialist to partner with the individual and their family to help the Individual and Family explore paths to re-connect with each other, Individual to individual, individual to family, and family to individual, PCMS partners with the family unit to facilitate family mediation. Emphasis is placed on the roles and needs of the individual, and the persons involved in the individuals immediate family circle, the accountability of those roles, and how those roles interact and how interaction can be improved. We facilitate communication and observe interaction, coach, observe interaction, plan and follow up on plan. With this model, FEC can be effective even for parent to child, child to parent, and parent-to-parent communication building. Both methods are dependant upon the cooperation of the individual roles.
.
Program Goals and Objectives
.
The goals and objectives for FEC are to:
.
     Build and mediate effective family communication.
     Model, Discuss, and practice skills for building positive relationship patterns.
     Building individual and family accountability;
     Advocacy, as needed, Systems Navigation, Resource Referral, and Quality Improvement Monitoring as needed.
.
FEC is a process generally conducted through contact with the individual. Receiving services as part of the individual or family service plan. FEC requires the participation, cooperation and willingness of the individual client and family members, respectively.
.
Outcomes
.
Regular participation in FEC will help the individual achieve the following:
.
1) Build and mediate effective family communication
a. Encourage open and honest discussion among family members
b. encourage family interaction and activities
c.  Increase knowledge and awareness of individual needs, and respecting those needs.
d. Develop individual and family accountability
e. decrease in incidence of family conflict
f. creates sustainable life practices for healthy family communication.
.
2) Model, discuss and explore positive relationship patterns
a. increase effective parenting skill
b. create sustainable life practices for effective relationships.
.
3) Advocacy, Systems Navigation, and Resource Referral
a. Advocating for family and family needs
b. Provide information, and assistance with systems process for meeting needs
c. Helping clients with linking and connecting to local resources to meet mental health needs.
d. Helping clients increase knowledge of systems and system resources to be able to independently advocate for personal needs.
.
4) Quality Improvement Monitoring
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 A Certified Pastoral Care Management Specialist conducts FEC.  FEC is generally conducted at the residence of the individual or approved family member’s residence and each session is usually conducted over one (1) to two (2) hours in duration, or as needed.
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ORR – Offender Recovery and Rehabilitation
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The Offender Recovery and Rehabilitation program lays focus on working with offender’s community re-entry, and person's at risk of offending, and offender referral. This program works with offenders who have committed low to high risk crimes.
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ORR is designed to provide prevention, and intervention strategies to promote recovery and  rehabilitation.
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SOAC – Sex Offenders After Care
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SOAC offers participants structured and monitored care management that begins with a signed supervision and monitoring agreement, completion of a a battery of screening and needs assessments,  including sexual behavior assessment. We then provide recommendations for the Individualized Service Plan with the objective to provide continuous care management through out the term of agreement, continuous quality improvement monitoring according to assigned level for a minimum 24 month period, assist in the development of short and long term living skills, and coping skills, towards supported housing, employment and education, and to require  personal responsibility, while creating an outlet to encourage independence, recovery and personal accountability.
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STAC – Sexual Trauma After Care
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In the STAC program we connect each person with a Victim Crisis Intervention Support Counselor, and  offer participants an intervention program to provide ongoing encouragement and support. Trained  VCIS  counselors  provide certified emotional, social  and advocacy support for  victims of, or witnesses to, a violent crime or trauma experience. This includes but is not limited to assistance with coping with daily life events and distress caused by trauma.  Services provided include: Providing information about individual victim rights and available options. As needed will assist  with advocacy support with  other agencies; attending client at meetings, hearings and appearances, assist in the filing of desired documents, including stalking, harassment and D/V no contact orders. Collaborate with local  organizations,  agencies, as needed to facilitate client needs. Connect victims and witnesses with community resources to meet short and long term needs. Coordinate intervention, and follow-up.
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Quality Improvement Monitoring
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Quality Improvement monitoring is a part of the individual or family service plan for the Certified Pastoral Care Management Specialist to conduct a contact visit with a client to discuss, observe or monitor progress in residential or community settings. Quality Improvement monitoring is generally an announced and scheduled telephone call or visual contact visit at the residence of the individual or family or at any public place in the community.  If specified in the service plan, Intense monitoring of quality improvement will include both announced and scheduled; and unannounced and unscheduled contact.
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SBI - Skills Building Inventories
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 ‘SBI’ Skills Building Inventories are oral and/or written workshops or exercises that help to identify individual Strengths, Weakness and Needs and help to increase individual awareness, and develop healthy recovery skills, encourage self-empowerment, increase accountability. Inventories are tailored to the individual person, and individual receptiveness and may include character workshops and exercises whose focus includes, Accountability, Respect, Honesty, Trustworthiness, Fairness, Integrity, Courage, Citizenship, Conflict Resolution, Substance Use, Anger Management, Sexual Addiction Management, Finance Management, Social Interaction and Responsibility. These workshops may include Respect: for authority, others and property of others, Responsibility, Honesty, Self Control, Self Management, and independent Living Skills.  SBI's are also scripted based on specific needs of each client.
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Evaluation Treatment and Professional Referrals
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We may contract with credentialed professionals to provide professional services that we offer and if necessary, we refer person’s in need of services and consumers for Evaluation and Treatment when it is determined that the client consumer requires an evaluation and treatment we cannot provide.
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Peer Support Service
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We provide peer support services, which are a wide range of scheduled activities to assist people in need of services or consumers in exercising control over their own lives and their own recovery process (e.g., promoting socialization, self advocacy, developing natural supports and maintenance of community living skills). Peer support services may include but are not limited to self-help support groups, telephone support lines, drop-in centers, and sharing of the peer’s own life experiences.
How Services are accessed

Any individual or referral source may access the program by contacting the program and submitting a Request for Services and Assessment on the form designated for that purpose.  A Certified Pastoral Care Management Specialist will contact the individual or referral source for a interview to gather personal  information, and begin an initial intake assessment with the individual to determine the needs of the individual. Upon acceptance into the program a Service Plan is completed.  * a request form is attached to the end of the disclosure

Service Disclosure Statement


All person’s receiving services are required to receive and sign acknowledgements for having received the following documents:

• Notice of Privacy Practices
• Disclosure Statement of the Certified Pastoral Care Management Services providing services
• Consumer Rights and Responsibilities Statement
• Pastoral Care Management Services Description
• Agreement for Treatment and Expectations

Confidentiality Policy Statement

In accordance with our own policy, and any state and federal laws, information maintained about any person who is receiving or who has received services with the Pastoral Care Management Services  will be protected from unauthorized disclosures.
 No information will be disclosed unless we have authorization or informed consent from the client.
Disclosure of protected information is permitted by law for situations which may be applicable to people in need of services such as:

• In the interest of public safety.
• In response to a valid subpoena  or court order.
• When state laws require the information to be disclosed (example: child/adult abuse or neglect )

All PCMS staff are required to report suspected abuse or neglect, when they have reasonable suspicion that any person is being abused or neglected.

 Billing Practices Statement

Pastoral Care Management Services, is a charitable nonprofit ministry whose primary objective is to provide a recovery service and credentialing certification, and to encourage wellness and recovery. We may  bill for  extended services that are beyond the scope of Charitable program operations.   All extended service billing is set by a schedule of fees, as approved by the Programs Administrator.

The client is responsible for the cost and fees for services received, unless otherwise arranged and agreed in writing. PCMS will not bill the client insurance company or other third party payer for payment of services.   Clients are encouraged to seek reimbursement from their insurance provider, or voluntarily give donations to the program to cover cost of services.  Clients approved as low income, may be charged a reduced or discounted flat fee for services provided.


Pastoral Care Management Services Certification, Credentialing and Licensing Program 

Pastoral Care Management Services provides credentials through it's Certification, Credentialing and Licensing Department. 

Mission:

The Mission of the Certification, Credentialing and Licensing Department is to assist the Director of Public Health and Safety of the organization and the Healthcare Administrator in ensuring the integrity of the certifications, credentials and licenses issued, investigate applications, conduct education and training verifications, maintain accurate information, and enforce policy and regulation for the department.

Policy

SECTION 1.0  Certification, Credentialing and Licensing Program description

1.1  The Pastoral Care Management Services regulates the licenses it issues through the Certification, Credentialing, and Licensing program that is designed to provide curriculum based education and training in the accepted practices of the particular credential, and to provide a faith-based credential uniquely designed to certify clergy knowledge, training, and experience.

1.2  Pastoral Care Management Services is a faith-based nonprofit corporation of integrity, as such we stand behind the certifications. Licensing and endorsements it issues in its name.

SECTION 2.0  Application for Credential

2.1 All applicants seeking a credential are required to apply for credential by completing an Application for Credential and submitting their application to the Certification, Credentialing and Licensing Department.

SECTION 3.0    Demonstration of Knowledge, Training and Practicum

3.1 An applicant must demonstrate the knowledge, training and experience required by the course curriculum for the credentialing being sought. An applicant may make this demonstration through certificate, credential or license from an approved faith-based ministry or approved accredited school or by showing other evidentiary documents from an approved faith-based ministry or approved accredited school or demonstrate knowledge and training through a written examination of as approved by the course instructor.

SECTION 4.0   Accepted Evidentiary Documents

4.1 Verified documents that may be accepted as evidentiary documents includes but is not limited to Certificates, Credentials, Licenses, Documents, including transcripts, and student records signed by a authorized representative of a accepted and registered faith-based ministry organization, and actual work experience that is verified may also be considered as evidence.


SECTION 5.0  Certification, Credentialing and Licensing Department
 
5.1 The Certification, credentialing and Licensing Department is managed under the Office of Public Health and Safety and has a responsibility to receive and review Applications for Credential, screen applications for completeness, verify the identity of the applicant, and make a recommendation as to a determination as to whether the applicant seeking credential has successfully completed the following:

A. All applicants must demonstrate that the applicant has successfully fulfilled the knowledge, training and practicum requirements as specified in the course requirements for the credential being sought including successful completion of course examination;

B. In Lieu of evidentiary documents applicant must successfully complete an approved written examination.

C. All applicants must successfully complete background history, reference and suitability screening.

D. All applicants must sign a licensing agreement.

E. All applicants must register and maintain registration as a faith-based  service provider. 
 
5.2 Upon the successful completion of this process,  a ‘License to Practice’ may be issued and endorsed by the organization by the Director of Public Health and Safety.

5.3 The Certification, Credentialing and Licensing Department shall monitor all licensing and agreements issued by the organization.

SECTION 6.0 Office Of Public Health and Safety

6.1 Is responsible for ensuring that our public health and safety standards are current, ensuring that  standards are communicated to staff through staff training, and  assist the director of the department with supervision, performance reviews, grievances, healthcare related investigations and enforcement and is directed by the Director of Public Health and Safety, and managed by the Healthcare Administrator.

SECTION 7.0 Director of Public Health and Safety

7.1 The Director of Public Health and Safety is a executive management position who is supervised and managed under the governing board of directors. This person is a public service professional with necessary background training to carryout the duties of the office; serves at the pleasure of the organization, in the office of Director of Public Health and Safety.

7.2 The Director of Public Health and Safety directs the health-care activities of the Office of Public Health and Safety for the organization. Directs the Public Health and Safety Committee. Reviews, writes and sets policy standards for client (consumer) health and safety. Conducts quality service reviews. The Director  shall receive, investigate, and make written impartial determinations of organization complaints and grievances. Issues and monitors all organization identification cards, licenses and certifications. Oversee and manages multiple direct reports. Oversees timely and current staff training in conjunction with the Healthcare Administrator.

7.3  Verifies licensing and credentials, and monitors licenses and certifications it issues for staff, Pastoral Care Management Specialist,  and contractors. Develops working relationship with Staff, Community providers, care takers, and other community health centers.  Evaluates performance of direct reports.

7.4  Makes the determination that a person  has met the knowledge, training and experience requirements to safely and effectively practice with a Pastoral Care Management Services credential.

SECTION 8.0  Health Care Administrator

8.1 The Health Care Administrator, a management position that ensures that directives are implemented and implements and manages health-care operations and activities under the office of the Director of Public Health and Safety, manages and implements staff training, including pastoral-care standards, and conducts as needed staff workshops, seminars, and classes that meet approved policy standards, and directly supervises certified Pastoral Care staff.

SECTION 9.0 Certifications, Credentials and Licensing

9.1 A certificate course is actual class instruction in the area of study, and requires successful completion of a written examination designed to provide evidence that the student has received the knowledge outlined in the course.  Upon completion Successful students receive a Certificate of Instruction.

A. Certificate of Basic Instruction in Pastoral Care    
B. Certificate of Advanced Instruction in the Practice of Pastoral Care   
C. Certified Pastoral Care Management Specialist
D. Pastoral Care Instructor, Facilitator Training Course

9.2 Licenses endorsed and Issued in the name of the organization
A. Certified Pastoral Care Worker prerequisite education and training in Basic Pastoral Care.
B. Certified Pastoral Care Management Specialist prerequisite education and training in advanced practice of Pastoral Care
C. Certified Pastoral Care Training Instructor prerequisite training
D. VCIS – Victim Crisis Intervention Support Counselor

9.3 Ordination

Pastoral Care Management Services through it’s Pastoral leadership may in his discretion ordain any person to a clergy position.   This list shall include but is not limited to ordination to:
 
A. Bishop
B. Chaplain
C. Pastor
D. Missionary
E. Evangelist 

All ordinations are recorded and registered with the Pastoral Care Management Services organizations as approved by the ordaining pastor or bishop.
 
SECTION 10.0 Credential Description and Requirements

10.1 Certified Pastoral Care Worker

 A Certified Pastoral Care Worker is an individual who has received a basic understanding of the concept of Pastoral Care and has been certified to assist a certified  Pastoral Management Specialist.

10.2 Certified Pastoral Care Management Specialist

a.) a‘ Certified Pastoral Care Management Specialist,’ [CPCMS]  is defined as a a person who has been ordained into ministry, and who has received specialized education and advanced training in Pastoral Care, Mental Health Recovery, Trauma Informed Care, Victim Crisis, Intervention and Support Counseling and Ethics. A license holder  is certified by the Director of Public Health and Safety of the organization, as having met the general knowledge, training and experience required and has demonstrated the ability and skill requirements to safely and effectively practice as a certified Pastoral Care Management Specialist. A certified specialist may work with any child or adult individual or family, or victim of trauma in need of services in the community, and is licensed and endorsed by the organization.

b.)Pastoral Care Management Specialist are uniquely qualified public service individuals, who must meet extensive credential requirements as approved by the Director of Public Health & Safety.

10.3 Primary Function of Certified Pastoral Care Management Specialist:

A. Pastoral Care Management Specialist are uniquely qualified clergy, who provide pastoral care to individuals in the faith-based and their local wider community who build  partnering relationships with individuals or families to collaborate in developing supportive recovery strategies that produce outcomes that meet the individuals unique needs. A Pastoral Care Management Specialist has received specialized training in Victim Crisis, Intervention and Support.

B. A Certified Pastoral Care Management Specialist must be able to safely and effectively work within the  faith-based or secular community with individuals and families to collect personal health information from the individuals while  analyzing behavior, to identify, and examine risk indicators, and be able to provide documented, and substantiated assessments that make a factual determination for the purposes of the assessment.

C. A Certified Pastoral Care Management Specialist provides pastoral care; meets in-person with individuals and as needed, family members, performing community and residential contact visits;  performing quality  improvement checks; assessing individual, and home risk; providing family empowerment and connecting; providing skill building inventories; providing referral to other credentialed professionals for services; referral for evaluation and treatment; connecting  person’s in need of services to community systems or local resources to meet immediate and long term needs; provides continuous evaluation of client progress and interceding, as an advocate on behalf of an individual to assist with systems navigation,  individual emotional support, trained designated advocate for sexual trauma and domestic violence for individuals or groups,  providing crisis intervention and planning and assure equity, both in the specific case and for any larger group or class to which the client  might belong. This person is a mandatory reporter.

10.4  Credential Requirements – Pastoral Care Management Specialist

A. The certified Pastoral Care Management Specialist credential is a specialized faith-based certification, uniquely designed to provide those who provide pastoral care with certified training in victim crisis intervention and support, Mental Health Recovery Training, Ethics and strategies to help prevent and protect against a variety of   risk inherent  for all Clergy,  Church Leadership and laity who work with and provide pastoral care.

B. An eligible applicant may apply to the Pastoral Care Management Service ministry to be issued certification.   Eligibility requires that an applicant is or has been previously licensed or ordained in a ministry capacity, and is in good standing;

C. The certified Pastoral Care Management Specialist has demonstrated through knowledge, training and practicum,  a minimum of seven hundred (700)  hours  in, and  clear understanding of, the concepts and application of Pastoral Care, Biblical Principles, Mental Health Recovery education, Trauma Informed Care Counseling- Adolescent/Adult consumers,   Crisis Intervention and Support, and   specific specialized advanced training in recognizing and responding to an individual who shows signs and symptoms of a mental health crisis including wellness recovery action planning, and working with consumers with disabilities,  and practitioner Ethics.

SECTION 11.0 Victim Crisis Intervention Support Counselor- VCIS Counselor

A. A Victim Crisis  Intervention Support Counselor, has received education in Trauma Informed Care, Crisis Intervention and Support and certified  emotional support training, who advocates for and  assist  individuals with coping with daily life trauma events.

B. This program is designed  for persons who have been a victim of, or witness to, a violent crime or trauma experience.

C. Trained counselors provide information about individual rights or available options unique to each client; As needed may assist with filing court documents, hearings, or appearance's, filing documents for stalking, harassment and Domestic Violence no contact orders.

D. Collaborates with local agencies to connect persons in need with needed services. Staff.

SECTION 12.0 Certified Pastoral Care Instructor

A. A certified Pastoral Care Instructor is an individual who has been ordained, who has the skill and experience to instruct one or more individuals in approved pastoral care advanced practices, or has received specialized education or training in the concepts, and practices of teaching, instructing or facilitating groups of adult learners and has received training in Mental Health Disorders, diagnostic criteria, major signs and symptoms, and best known treatments, has facilitated or instructed a group of adult learners, has had prior experience working with trauma survivor's, mental health consumers and has knowledge of assessment and referral, the public mental health system, and ethics.

SECTION 13.0 Background History, Reference and Suitability Check

A. All applicants applying for a credential that gives access to the public, including the general public, mental health consumers, including children and developmentally disabled and senior adults are required to pass a  background history check. This history check is designed to check background history, professional and personal references   and other references that would assist the organization in making a determination regarding suitability of licensee,  for issuance of all licenses, employment offers and volunteer assignments and applies to any officer, director, staff or volunteer at PCMS whether or not they hold a credential or license. 

B. All persons who are associated with this organization will be required to sign release forms for background history checks, as necessary, and are subject to regular scheduled or random background checks throughout the relationship with the organization.

C. Satisfactory History  Check
The Background Check shall include an approved process for checking history records and may include a state and federal background history.

D. Satisfactory Reference Check
Satisfactory Reference Check includes, but is not limited to a minimum of three (3) Professional/Employer Reference Checks, three (3) Personal Reference Checks with knowledge of the individual for at least three (3) years.  Each reference is checked.

E. Satisfactory Suitability Check
 Two (2) or more additional suitability references provided by the applicant.  An individual seeking credentialing must be able to demonstrate to satisfaction that he or she is a suitable candidate for the credential and is able to safely and effectively work within the community with a child, or adult mental  health consumer. Each reference is checked.

SECTION 14.0 Course Fee’s and Licensing  Agreement

14.1  The Certification, Credentialing and Licensing Department shall determine the cost for application processing, background checks, credentialing verification, and course instruction and examination cost and determine a fee that must be paid by the applicant for credential prior to certification, credential or license is issued.

14.2 Individuals who are current on necessary examination and credentialing fee's,  may be issued a transcript of courses enrolled in, progress and status including credit hours earned.

14.2  A license to practice, is an official document issued in the name of, and registered with the organization,  endorsed by a ordained pastor.   The license will not be issued until the licensing agreement has been signed,

14.3 The Director of Public Health and Safety shall make a final determination that the applicant has met  the certification requirements, to safely and effectively practice  and  work with any person in need of services in the community. 

14.3 Licensing requirements require that each applicant to sign a licensing agreement.
 
14.4 Any license, or certification  may be suspended, or revoked based on licensing criteria. Applicants for this credential must agree in writing to comply with the expectations of the issuing authority.

14.5 License holder’s of credentials issued by the organization must renew their license annually, once per year

SECTION 15.0 Continuing Education

 A. Registered faith-based credential holder’s must renew there license each year.
prior to license renewal, and every three years thereafter, all certified Pastoral Case Management Specialist are required to obtain a minimum of 60 credit hours of continuing education every three (3) years in a area of study related to certification for a  pastoral care management specialist either as a participant, facilitator or instructor from an approved faith based training source.

SECTION 16.0 Supervision of PCMS Staff

16.1 All PCMS staff, including those professionals licensed by Washington State, contractors, and volunteers are governed by policy designed to protect consumer interest with public health and safety as a priority,  and are directly supervised by the Health-care Administrator whose duties impose among other things oversight for the safety and health of the consumers we serve.

 16.2 State licensed and credentialed professionals, and those who supervise these professionals are subject to state regulation regarding standards of professional conduct, and mandatory reporting requirements. Accordingly, Management will report to the department of health when the employed license holder’s services have been terminated or restricted based on a final determination or finding that the license holder:

    a) has committed an act or acts that may constitute unprofessional conduct, or
   b) May not be able to practice his or her profession with reasonable skill and safety due to a mental or physical condition.

16.3 Reports will be submitted to the department of health as soon as possible but no later than seven  (7) days after a determination or finding is made.

16.4 License holder’s of a PCMS license are subject to the same professional standards of conduct  whether they hold a state license or not.

16.5 License holder’s of a PCMS license shall be directly supervised under the office of Public Health & Safety, and are subject to disciplinary action up to and including dismissal, license revocation, or suspension.

16.6  When applicable, notifications will be made to other faith-based organizations who have oversight, agencies, including law enforcement, child welfare and protective services, and the department of health.

Course Outline for Certified Pastoral Care Management Specialist 


                                         Pastoral Care                                                                -54  credit hours
                                         Mental Health Recovery Education                   -50  credit hours
                                         Counseling                                                                     -70 credit hours
                                         Specialized Advanced Training                             -75 credit hours
                                         Practicum Experience                                              -500 credit hours
                                         Ethics                                                                                -36 credit hours   

               
 Any remaining credit hours needed will be determined by the instructor. All credential requirements are subject to change without notice.

                         Course listings and Subjects being offered through PCMS

Pastoral Care Management Services offers educational and instructional training classes for clergy and any individual desiring to register.  These classes are instructed by an Pastoral Care Management Specialist, and certified Mental Health Recovery Facilitator trained in Trauma informed care practice.

Course:  Biblical Principles 1

Subject: Doctrine and Theology  

  B101. Bible Scripture 

  B102. GOD the Father, God the Son, God the Holy Spirit

  B103. Man and Sin 

  B104. Suffering of Mankind

  B105. Sin & Suffering

  B106. The Works of the Lord Jesus Christ

  B107. Faith Study

  B108. LOVE

  B109. Salvation

Subject: Church Leadership and Administration

  A101. Biblical Occupations

  A102. Holy Orders and Ordination

  A102. Church Administration

-   including GAAP – Generally Accepted Accounting Principles

  A103. Sacraments of the Church  
 
Subject: Pastoral Care and Counseling

Subject:   P101. Understanding the Pastoral Role

Subject:   P102. Pastoral Care and Healing

Subject:   P103. Theology versus Theory of Counseling

Subject:   P104. Pastoral Counseling

Subject     P105.  Pastoral Care Management

Course: Mental Health Recovery  1   

Subject:  M101. Mental Health Diagnostic Criteria and major signs and symptoms including current best known treatments.

Subject:  M102. Mental Health Recovery and WRAP - Wellness Recovery Action Planning

Subject: M103.  Behavior Discernment and Interpretation

Subject:  M104. Introduction to Understanding Grief and Depression

Subject:  M105. Introduction to Trauma, Trauma informed Care, Crisis, Intervention and Support.

Subject:  M106. Peer Support Specialist    

Course: Mental Health Recovery 2    

Subject: M106. Risk Assessment Application

Subject: M107. Chemical Dependency and Co-Occurring Disorders

Subject: M108. Sexual Disorders Overview, Comprehensive Mental Health Practice with Sexual Offenders and their families.

Subject  M109. Violent Offenders: Theory, Research, Public Policy, and Practice. 

Subject: M110. The Public Mental Health system.

Subject: M111.  Practitioner/Clergy Self Care


 Course: Counseling  


Subject:  C101. Adolescent/Child Development/Counseling,

Subject:   C102. Batterer and Domestic Violence Counseling,

Subject:  C103. Crisis, Trauma and Grief Counseling

Subject:  C104. Suicide Prevention Counseling

Subject:  C105. Offender Recovery & Re-entry

Subject:  C106. Relationship Counseling

Subject:  C107. Family Mediation 

                                                                                                                                                                                                                                                                                                                                   
SAT - Specialized Advanced  Training

Subject:  S101.  Recognizing and Responding to signs or symptoms of a mental health crisis.

Subject:  S103. -  Systems Navigation and Connection to community  resources.


Course:  Ethics 1 

Subject:  E101.Understanding  in Faith based counseling and the law -  malpractice, negligence, privileged communication and confidentiality.

Subject:  E102. Documentation and Records Retention

Subject:  E103. Biblical and Professional Ethics Standards
 
Subject:  E104. HIPAA Standards and Pastoral Care

Subject:  E105. Mandatory Reporting Requirements

Subject:  E106.  Practitioner (Clergy) Misconduct

Course:  Starting and Maintaining your Ministry

Subject: D101. Creating and Developing successful Ministry Programs

Course:  Risk Management

Subject: F101. Understanding and Managing Risk in Ministry

Subject: F102. Resolving Conflict in Ministry

Course:  Managing Media Relations

Subject:  G101. Effective Media Strategies in Ministry

Course:  Preparing for and Addressing Disaster

Subject:    H101. Developing a Ministry Continuity and Response Plan following a disaster.

Subject:    H102. How to Help Your Members Before and During a Disaster

Practicum for a certified Pastoral Care Management Specialist

 - Demonstrate no less than four (4) years consecutive experience working with mental health consumers in the faith based community, where the treatment or care had a  faith-based component that promoted mental health recovery, Or
 - Demonstrate no less than six (6) years of consecutive actual work experience, or  being employed by a approved public or private agency engaged in the practice of  working with mental health consumers,  with a faith -based component that promoted mental health recovery; and
 - Demonstrate satisfactory understanding of Biblical principles, Mental Health Recovery and Ethics.


 *An applicant desiring a credential as a certified pastoral care management specialist must demonstrate a satisfactory comprehensive understanding of all  concepts and application. Credential requirements are subject to change without notice.

 **New ** Qualifications for Grandfathered Certified Pastoral Care Management Specialist expires December 31, 2010
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In consideration of the number of potential applicants for the credential of certified Pastoral Care Management Specialist who have already met, or exceeded basic credential requirements, and can  demonstrate that they have a clear understanding of the concepts  and knowledge, and have the training and practicum may upon approval of the ordaining pastor be grandfathered into the credential and certified and licensed as a certified Pastoral Care Management Specialist.
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Individuals grandfathered into the credential may be required to complete newly instituted training required by the credential to maintain an endorsed certification and license.

The grandfathering period shall expire after December 31, 2010.  All applicants seeking to be grandfathered in must apply on or before December 31, 2010.  As of January 1, 2011 all applicants must fulfill the newly instituted credential requirements.


Executive Director

The chief executive officer of the organization is the Executive Director, who must have a valid ordination as a 'Pastor' and serve in that capacity as leadership to the organization. The Executive Director has primary responsibility for the organization, and as such the Executive Director holds a special responsibility of managing the day to day operations of the organization. The Executive carries out the objectives, strategic plans, budgets, and policies as approved by the governing board of directors.

click here for info About Our Chief Executive

Our Hours
 
Monday - Friday
9:00 am - 7:00 pm

Saturday

9:00 am - 3:00 pm

Sunday

CLOSED

 Contact Us

Pastoral Care Management Services

 

P O Box 5067

Tacoma, WA 98415-0067

 205-304-3467 Office

484-303-8894 fax

www.pastoralcaremgmt.org

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Reverend  James Stanford,   

          Bishop,   General Overseer               

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Reverend  Ruben D. Brazzile,  

Executive Director-  Pastor, CEO

 rubenbrazzile@pastoralcaremgmt.org .

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Governing Board of Directors

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Missionary Shirley McElroy-Ray      President and Chair of the Board
Evangelist Dorothy M. Edwards,      Vice President and Vice Chair/Director Public Health and Safety
Evangelist Emmastine Love                Executive Secretary
Evangelist O’LaVonne Mordhorst    Treasurer
Sister Christina Adams                          Director Healthcare Adminisrtrator
Evangelist Rose Sutton                          Director Transitional Housing
Ch, Asst Michelle R. Hutchinson       Director Laboratory Administration
Bonnetta Barnett                                      Director Risk Management
Connie McElroy – Finister                   Director Internal Audit Board
Ruth Albala                                                Director

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Do you feel led  to serve in this ministry?

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*People who voluntarily serve as member's of the board of directors, fulfill a vital role in the executive governance of any organization.  The BOD is always looking for community leaders of integrity, willing to take on and fulfill the legal and fiduciary responsibilities of serving on a governing board of directors. If you are interested in being considered for a Directorship into this ministry please feel free to complete an application. * Please note that Federal laws have made it necessary for nonprofit organizations to take steps regarding identity verifications and background history checks.

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NONPROFIT DONATIONS AND CONTRIBUTIONS

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Pastoral Care Management Services, EIN # 26-4505393 is a registered nonprofit and charitable organization.  Donations and contributions made to this organization are tax deductible and should be addressed in the name of Pastoral Care Management Services and sent to the organization post office box address.


 

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Corporate Division

ADMINISTRATION DIVISION

The Administration Division has oversight for Human Resources and Staff Assignments, Risk Managment, Finance, Marketing, Public Affairs, Legal Affairs, and Facilities Management. 
 
OPERATIONS DIVISION

The Operations Division has over sight for Healthcare Operations, Licensing, , Supervision and Monitoring. Complaints,  and grievances. This division oversees the Office of Public Health and Safety and the Certification, Credentialing and Licensing Department.
            
ADULT MENTAL HEALTH AND CONSUMER SERVICES DIVISION
The Adult Mental Health and Consumer Service's Division has over sight for adult individual Social Services, Adult Education, Certification, Training.


FAMILY YOUTH AND CHILDREN’S SERVICES DIVISION

The Family, Youth and Children's Services Division has oversight for family, Youth and Child services.

 

CLERGY EDUCATION, CERTIFICATION AND CONSULTATION DIVISION
The Clergy education, Certification and Consultation Division has oversight for all clergy education, certification, accreditation and consultation for clergy, and certified pastoral care management specialist.

 

 

Active  Committees


Program Development Committee
This committee regularly reviews current programs and services, develop research, and information, and  brings in new ideas to enhance our current programs and services or that would be considered ideas for new programs or services that could expand the care management practice The Program Development Committee makes recommendations to the Director of Program Development for the implementation of approved programs and projects.


Program Evaluation Committee
This committee advises the Board on all matters relating to evaluation of all programs or projects of the corporation. Shall conduct research, collect data, analyze data, evaluate data, evaluate and make determination with regard to quality and effectiveness for all programs including, service, and outcomes impact including specific details about consumers served, demographics, and impact of services.


Finance and Fund Raising Committee

This committee advises the Board on all matters relating to the search for, and the management of resources for the corporation. The committee has one member who has  training and knowledge in finances and taxes. 

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Committee Charge:

• Develop and Implement a operating plan for management of financial resources of the organization to ensure the financial integrity of the organization while

 conducting regular reviews of the chart of accounts of the organization and to monitor and review  financial transactions and compliance with operating policy.

• to  report error’s, irregularities or other issues of concern to the Internal Audit Board and the Board of Directors.

• to conduct research and prepare recommendations on all matters relating to the search for diverse financial resources.

• To review request for information and conduct research and review to determine whether a request should be approved with regard to a  capital expenditure [$5,000.00 or more], whether there is sufficient funding within the organizational resources to make the expenditure, and any comments about the expense.

• To make report or recommendation to the Executive Committee.

• To recommend funding sustainability options that support providing certified recovery services to the community, including military veterans and their families; and support for domestic violence and trauma survivors.


Public Health and Safety Committee
This committee regularly reviews, and keep current and up to date on acceptable health and safety standards, laws, and rules in providing healthcare and safety to consumers.  Supports the efforts of the Director of Public Health and Safety to meet regularly or as directed.  As directed reviews, and assist in writing policy standards as determined by the office Director, for client (consumer) health and safety. Assist's the Director with quality service reviews. Assist the director in Receiving, Investigating, and making written determinations of organization complaints and grievances. Assist the director with back ground screening process and licensing and credentials verification of staff and contractors.


Internal Audit Board
Operates in a strict adherence in the performance of their duties to ensure the financial integrity of the corporation at all levels, who reports only to the board of directors and has developed procedures consistent with this charge to carry out their assigned function. Reports to the Board of directors at least monthly disclosing a report of all department activity. This is an independent and impartial committee, no person on this committee is related to each other or have a financial interest in the organization. At least one person serving on this committee is a financial expert.


Executive Committee 
This committee primary meets at determined times by teleconference or in person, and has the duty and delegated general power of the board of directors to act on behalf of the board of directors,  in the best interest of the corporation, or to act upon all emergency and routine matters of the Corporation between meetings of the Board of Directors, and exercise such other duties and powers as delegated by the Board of Directors.
 

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Are you interested in serving on one of these committees?

Any member is eligible to serve on a committee.  Members of the governing board of directors are required to serve on atleast one (1) committee.  Please complete a membership application and allow up to two (2) to six (6) weeks for application processing.


 

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Pastoral Care Management Services
* P O Box 5067.* Tacoma, WA * USA * 98415-0067 Phone: (205) 304-3467    Fax: (484) 303-8894

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